Fly Buys Airpoints

Fly Buys Points or Airpoints Dollars?
It’s your choice.

When you shop in the Fly Buys network, you can choose to earn Airpoints Dollars with your Air New Zealand Airpoints card or collect Fly Buys points with your Fly Buys card.

More about Fly Buys More about Airpoints

FAQs

Should I earn Airpoints Dollars or Fly Buys Points?

That is completely up to you. You can find out all about the Fly Buys programme here, and all about the Airpoints programme here. You can choose which programme suits you best, and then use the right card to earn Fly Buys Points or Airpoints Dollars as you like.

You can be a member of both programmes too – but you need to sign up to them separately, and use the right card to earn Fly Buys Points or Airpoints Dollars depending on what you’d like to do for each purchase.

Can I earn both Airpoints Dollars and Fly Buys Points by using both cards on the same transaction at a Fly Buys Partner?

Sorry, no. You can choose to use your new Airpoints card and automatically earn Airpoints Dollars on a qualifying purchase within the Fly Buys network or choose to use your Fly Buys card and collect Fly Buys Points.

My Airpoints card has a different Fly Buys number to my Fly Buys card – is that correct?

Yes that is correct - because the two programmes are separate, and your Airpoints card and your Fly Buys card are separate also and therefore have different numbers.

The Fly Buys Points you collect when you present your Airpoints card at time of purchase automatically get converted into Airpoints Dollars (5.95 Fly Buys Points = 1 Airpoints Dollar) and go into your Airpoints account. Your Airpoints Dollars can be used to purchase air travel including companion fares, hotel and car rentals with Airpoints Partners at airnewzealand.co.nz and gifts at airpointsgifts.co.nz

The Fly Buys Points you collect when you present your Fly Buys card at time of purchase go into your Fly Buys account and can be redeemed for rewards, including Air New Zealand flights, at flybuys.co.nz.

Can I link my Airpoints card to my Fly Buys card so that all the points I collect on both cards get grouped together?

Unfortunately no. Because Airpoints and Fly Buys are two separate programmes you can not link cards across the programmes. The points you collect on your new Airpoints card will be automatically converted into Airpoints Dollars and transferred to your Airpoints account.

The points you collect on your Fly Buys card go directly into your Fly Buys account as Fly Buys Points. It is possible to link Fly Buys cards together. You can manage your Fly Buys account and cardholders here.

You can be a member of both programmes too – but you need to sign up to them separately, and use the right card to earn Fly Buys Points or Airpoints Dollars depending if you’d like to buy rewards from Fly Buys or from the Airpoints store. Don’t forget you can buy any Air New Zealand flight with Fly Buys points from flybuysflights.co.nz.

Can I use my Airpoints card in the Fly Buys network?

Yes absolutely. There are over 50 brands in the Fly Buys network with more than 3,000 outlets in total, as well as online stores. You can see the full list details of the brands that offer Fly Buys here.

Can I transfer my current Fly Buys Points to my Airpoints card (and therefore turn them into Airpoints Dollars)?

No, because the two programmes are separate your Airpoints card and your Fly Buys card are separate also.

However, if you have a GlobalPlus card, or are a Fly Buys for Business Member, you can redeem your Fly Buys Points for Airpoints Dollars. You'll need a minimum of 300 Fly Buys Points for the conversion, and thereafter in increments of 150, in the same transaction. You can convert your Fly Buys Points online or 0800 Fly Buys (0800 359 2897), Mon - Fri, 8am - 6pm (excluding public holidays) to make the conversion - you must have your card number ready when you call.

Can I convert my Airpoints Dollars back into Fly Buys Points?

No, Airpoints Dollars cannot be converted to Fly Buys Points. If you want to collect Fly Buys Points you need to use your Fly Buys card at the time of purchase, if you want to earn Airpoints Dollars you need to use your Airpoints card.

I’m having a problem with my card not swiping. Who do I contact?

If it is a Fly Buys card, you can request a replacement at flybuys.co.nz, or call 0800 Fly Buys.

If it is an Airpoints card, you need to request a replacement card through your online Air New Zealand account, or call Air New Zealand on 0800 737 000.

What terms and conditions apply?

Air New Zealand Airpoints Programme terms and conditions apply. Visit airnewzealand.co.nz for full details.

Fly Buys membership terms and conditions apply. Visit flybuys.co.nz for full details.

Fly Buys Airpoints