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Airpoints Dollars or Fly Buys Points – the choice is yours.

If you’ve got an Air New Zealand Airpoints™ card with a Fly Buys logo, you’ve now got even more choice in your wallet.

When you shop at any Fly Buys Partner, you can choose to earn Airpoints Dollars with your Air New Zealand Airpoints card or collect Fly Buys Points with your Fly Buys card.

Find out more about Fly Buys Find out more about Airpoints

Does my new Airpoints card replace my Fly Buys card?

No, the two programmes remain separate and therefore your new Airpoints card and Fly Buys card are separate also. You can choose to earn Airpoints Dollars by using your Airpoints card or choose to collect Fly Buys Points by using your Fly Buys card.

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Can I earn both Airpoints Dollars and Fly Buys Points by using both cards on the same transaction at a Fly Buys Partner?

Sorry, no. You can choose to use your new Airpoints card and automatically earn Airpoints Dollars on a qualifying purchase from any Fly Buys Partner or choose to use your Fly Buys card and collect Fly Buys Points.

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My new Airpoints card has a different Fly Buys number to my Fly Buys card – is that correct? 

Yes that is correct - Because the two programmes are separate your new Airpoints card and your Fly Buys card are separate also and therefore have different numbers.

The Fly Buys Points you collect when you present your Airpoints card at time of purchase automatically get converted into Airpoints Dollars (5.95 Fly Buys Points = 1 Airpoints Dollar) and go into your Airpoints account. Your Airpoints Dollars can be used to purchase air travel including companion fares, hotel and car rentals with Airpoints Partners at airnewzealand.co.nz and gifts at airpointsgifts.co.nz

The Fly Buys Points you collect when you present your Fly Buys card at time of purchase go into your Fly Buys account and can be redeemed for rewards at flybuys.co.nz and flights at flybuysflights.co.nz.

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How do I activate my new Airpoints card? Do I have to register it with Fly Buys somewhere?

You do not have to register or activate your new Airpoints card to begin using it. If you’d like to receive Bonus Point offers that you can use your new Airpoints card to get, you will need to opt in to receive these offers. You can opt in here using your Airpoints login details.

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Can I link my new Airpoints card to my Fly Buys card so that all the points I collect on both cards get grouped together?

Unfortunately no. Because Airpoints and Fly Buys are two separate programmes you can not link cards across the programmes. The points you collect on your new Airpoints card will be automatically converted into Airpoints Dollars and transferred to your Airpoints Account. The points you collect on your Fly Buys card go directly into your Fly Buys account as Fly Buys Points.

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Can I use my new Airpoints card with all Fly Buys Partners?

Yes absolutely. There are over 50 Fly Buys Partners with over 3,000 outlets in total. You can see the full list details of all the Fly Buys Partners here.

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Do I still need my Fly Buys Membership card?

That’s up to you. If you want to keep collecting Fly Buys Points, you need to keep your Fly Buys card and use it at time of purchase. If you want to earn Airpoints Dollars, choose to use your new Airpoints card at Fly Buy Partners.

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What happens to my old Airpoints card?

Your new Airpoints card is a replacement for your old Airpoints card.

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Can I transfer my current Fly Buys Points to my new Airpoints card (and therefore turn them into Airpoints Dollars)?

No, because the two programmes are separate your new Airpoints card and your Fly Buys card are separate also.

However, if you have a GlobalPlus card, or are a Fly Buys for Business Member, you can redeem your Fly Buys Points for Airpoints Dollars. You'll need a minimum of 300 Fly Buys Points for the conversion, and thereafter in increments of 150, in the same transaction. You can convert your Fly Buys Points online or 0800 FLY BUYS (0800 359 2897), Mon - Fri, 8am - 6pm (excluding public holidays) to make the conversion - you must have your card ready when you call.

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Can I convert my Airpoints Dollars earned on my new Airpoints card back into Fly Buys Points?

No, Airpoints Dollars cannot be converted to Fly Buys Points. If you want to collect Fly Buys Points you need to use your Fly Buys card at the time of purchase, if you want to earn Airpoints Dollars you need to use your new Airpoints card.

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I’m having a problem with my card not swiping at Fly Buys Partners. Who do I contact?

You need to request a replacement card through myairnz.co.nz or call Air New Zealand on 0800 737 000.

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What terms and conditions apply?

Air New Zealand Airpoints™ Programme terms and conditions apply. Visit www.airnewzealand.co.nz for full details.

Fly Buys Membership terms and conditions apply.  Visit www.flybuys.co.nz for full details.

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